Privacy Policy

1. Who We Are

Flō ("we", "us", "our") provides mobile-first operations software for Singapore SMEs, including ClassFlō and CustomFlō. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website (flo-app.vercel.app) or contact us through our enquiry forms.

This policy is issued in compliance with Singapore's Personal Data Protection Act 2012 (PDPA).

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us, including:

• Name — to address you in correspondence
• Email address — to respond to your enquiry
• Company name (optional) — to understand your business context
• Message content — to understand what you are looking for

We do not collect payment information, government ID numbers, or sensitive personal data through this website.

3. Purpose of Collection

We collect your personal data solely for the following purposes:

• To respond to your enquiries or demo requests
• To determine whether Flō is a suitable fit for your business
• To follow up on consultation requests

We will not use your data for any purpose not listed above without your explicit consent.

4. How We Use and Store Your Data

Enquiry submissions are processed via Formspree, a third-party form service. Data submitted through our contact forms is stored on Formspree's servers and forwarded to our team by email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

We retain enquiry data only as long as necessary to respond to and follow up on your request. We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Disclosure of Personal Data

We may disclose your personal data to:

• Our team members — to respond to and manage your enquiry
• Service providers — such as Formspree, solely for the purpose of delivering the services described above
• Authorities — if required by law or court order

6. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect non-personally-identifiable data such as pages visited, time on site, and browser type. You may disable cookies through your browser settings.

7. Your Rights Under PDPA

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate personal data
• Withdraw consent to the collection, use, or disclosure of your personal data (note: withdrawal may limit our ability to respond to you)

To exercise these rights, contact us at hello@useflo.co. We will respond within 30 days.

8. Data Security

We take reasonable measures to protect your personal data from unauthorised access, disclosure, or loss. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Flō
Email: hello@useflo.co